Privacy Policy

Order Security

All of our checkout procedure is taken over a secure sockets layer (SSL), ensuring safe use of credit/debit cards online. We also have additional security to protect our customer database that is restricted to internal use.

It is your responsibility to keep your account and password details from being disclosed.

Data Protection

By providing your details to House of Townend on our website, you consent to House of Townend maintaining, recording, holding and using the information you gave House of Townend at the time of ordering to process your orders, to improve our service and inform you of promotions. All data is collected lawfully and maintained in accordance with the Data Protection Act 1998.

We take our privacy policy very seriously and will not pass your details on to anybody else without your permission, other than to process your order (i.e. couriers). We may send you information about special offers, free stuff and our latest promotions, unless you have told us not to do so by not ticking the newsletter box on our sign-up page or in your account details page.

If you have any questions regarding our privacy policy, please e-mail us at